Conflict Management at the Workplace

This course is designed for managers and HR professionals aiming to enhance their skills in resolving workplace conflicts effectively. Participants will explore essential strategies to identify, address, and manage conflicts that arise within teams, fostering a more collaborative and productive work environment. Through real-world scenarios and practical exercises, learners will gain insights into communication techniques, negotiation skills, and the importance of emotional intelligence. By the end of the course, participants will be equipped with actionable tools to mitigate conflicts, ultimately leading to a healthier workplace culture.